Process Implementation
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“With the integrated view of business described in this supply chain management framework, we found an excellent tool to map where we are and where we should be. We now have a comprehensive language that can be understood by everyone in the firm, as well as by key customers and suppliers. It has helped us shape the way our supply chain works in order to provide the best support for the business “
—Salvador Romo-Fragoso
Operations Director, Hewlett-Packard